Before we give you the answer, let us try to understand the nitty-gritty and scope of Hotel Inventory Management. Well, if you are a new bee in the Hotel industry, this read would be especially interesting for you. The hotel’s inventory is primarily of two types: primary and secondary. The primary inventory of a hotel invariable is the rooms of the hotel or property. The secondary hotel inventory includes room supplies, kitchen supplies, spa supplies, in-house restaurant supplies, and washroom supplies. Needless to say, Hotel Channel Manager is crucial for the hotel owner’s business. Under hotel inventory management comes a transparent and clear transfer of data between the hotel and the OTAs, websites, third parties, and social media. An efficient hotel inventory management system is integrated seamlessly with the hotel’s PMS system. This ensures that as soon as a room’s availability is updated on the PMS system, the same information is floated across all the digital platforms that we named above. This prevents overbooking and gives customers a clear-cut idea about the dynamic rates of the property.
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When it comes to the secondary inventory, it is evident that a customer would expect everything as promised to be in place. Be it the room supplies, the bedsheet quality, the kitchen supplies, the food menu, or the washroom supplies. In the absence of any of these, the customers feel disappointed given the fact that the hotel booking was already done and that included all these costs. Many times there is a delay in communication or update of data, but this is not acceptable in an existing business like that of the hospitality industry. As a property owner, your primary focus should be to enhance the customer’s experience when they stay at your hotel or resort.
So, choose the Hotel Inventory Management software, from Graphhene’s suite of services. Graphhene’s channel management includes a variety of services. There is absolute maintenance of transparency and there are no hidden costs, to say the least. As soon as you book a consultation, the efficient and experienced team at Graphhene who have been acing the game for years would schedule a face-to-face meeting, share with you details of the services that they offer, project an expected profit from your property and work on feedbacks that you provide from time to time. Do not look further now and book your consultation right away!
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